Podcasts

Future of Consumers

Future of Consumers

Welcome to The Future of Consumers Podcast hosted by our COO and Head of Insights, Anastasia Lloyd-Wallis. This podcast will delve into the world of consumers to help retailers understand why consumers behave the way they do and what the future holds for consumers and retailers. New episodes are released on the second Wednesday of every month!

If you wish to learn more about how our Insights division can assist you in understanding your consumers on a subconscious level, visit this page!

Latest episode

Understanding Customer Loyalty

Date
Wednesday 11th May 2022
Duration
30 mins
Episode
1
Guest

Mike Ainsworth (General Manager, Marketing & Customer, Barbeques Galore)

This month, Anastasia invites Mike Ainsworth from Barbeques Galore to discuss our current ‘borderless’ retail landscape and the importance of understanding how customers interact with brands.

  • How do customers want to be treated?
  • How do we connect with customers beyond a transaction?
  • We hope you enjoy this session and learn some useful insights!

Recent episodes

Future of Retail

Future of Retail

Retail Doctor Group, has developed this series of podcasts to guide retailers through the steps to improve their business fitness as well as most recently, provide insights and opportunity in light of a COVID impacted retail environment. We will look at strategy, brand power, the point of difference, customer connection, effective people, visual impact, understanding your figures, category and stock management, and how to build your omnichannel strategy. We will also be publishing our State of the Nation segments where we have invited special guests to provide their perspective in a rapidly changing world.

For more information please visit retaildoctor.com.au, send us an email [email protected] or follow us on LinkedIn, Twitter or Facebook.

Latest episode

The Death of the Iphone

Date
Wednesday 27th April 2022
Duration
24 mins
Episode
29
Guest

Jason Greenwood (Founder, Greenwood Consulting NZ)

As technology continues to advance, major tech companies are heavily investing in devices and capabilities to open the metaverse to users worldwide. How will this then change the way consumers shop in the future and at which rate? Listen to the conversation between our CEO Brian Walker and Jason Greenwood, our frequent guest from Greenwood Consulting New Zealand on what the future of retail looks like with the growth of the metaverse.

Inspiring Retail Leaders Finalists

Inspiring Retail Leaders Finalists

The best retail brands are led by some of the most inspirational and visionary leaders. Alongside other aspects, our annual Australian Retail Innovators Awards celebrate innovative retail leaders across the country. In this podcast, the Inspiring Retail Leaders Finalists of the Awards will engage in insightful conversations with CEO, Brian Walker to share their experiences, success factors and their perspectives on all things retail.

For more information please visit retaildoctor.com.au, send us an email [email protected] or follow us on LinkedIn, Twitter or Facebook.

Latest episode

A conversation with John Papagiannis

Date
Wednesday 18th May 2022
Duration
12 mins
Episode
1
Guest

John Papagiannis (Director of Leasing & Retail Solutions and Director of Development and Asset Management for New Zealand, Scentre Group)

In this first episode, we welcome John Papagiannis, Director of Leasing & Retail Solutions and Director of Development and Asset Management for New Zealand at Scentre Group. We hope you enjoy the conversation.

Recent episodes

State of the Nation

State of the Nation

This exclusive series of webinars provide an opportunity for retail leaders to communicate and discuss pressing issues during this Covid-19 crisis, as well as building internal support networks, and helping develop and strengthen the future of retail in Australia.

With the goal of opening discussions around different retail aspects, Retail Doctor Group regularly invites speakers from our country’s leading retail experts to join the conversation with valuable insights and updates!

Latest episode

State of the Nation 18 CEO Networking Breakfast: Reset - Realign - Restart

Date
Thursday 10th February 2022
Duration
01 hour 18 mins
Episode
19
Guest

Ian Bailey (Managing Director, Kmart Australia)

Welcome to RDG’s first hybrid event of 2022. In this CEO Networking Breakfast, CEO Brian Walker and COO Anastasia Lloyd-Wallis delivered the most updated consumer and retail trends that will make an impact in 2022 and beyond. We were also delighted to feature Ian Bailey – Managing Director of Kmart Australia in a discussion on his journey with Kmart, the secret behind their success and the sharing of valuable business fitness™ tips.